Move away from the bad news

I took my car to be washed at lunchtime by the lads at a local garage who are happy to earn the same as it would cost me to jet wash it myself.
Whilst waiting in the garage reception I watched Sky News for 5 minutes.
Long enough to top up my misery as I heard about today’s killings at a local post-office to add to 500,000 job losses in the USA last month.
In fairness, Sky did tell me that John Lewis were delighted with a 16% growth in December sales over the previous year – at least they managed to squeeze that one in.
Here’s what I’m thinking:

  • get the newspapers out of your patient lounge and replace them with positive lifestyle magazines;
  • switch the news off on your plasma screen and find something uplifting to play via DVD;
  • prohibit negative conversation “on stage”;
  • if a patient/client starts moaning about the state of the world – quickly agree and then move on to explain how well prepared you are in business;
  • when ANYONE asks you “how things are” – answer – “we are working much harder then last year for our business but it’s still bearing fruit – the good news is that patients are still investing in smile makeovers!”
I was chatting today to the dentists who will be speaking with me at The Brits seminar in February.
They are all busy as hell – and ready to share their ideas with you.

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Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.