Friday morning in a cold a frosty Yorkshire and my last day of a week of travel to Bolton, Stoke, Manchester, Leeds, Newcastle, Wetherby and Leeds (again) before I drive back to Cornwall tonight. It will be a long drive home and a late finish but I’ll be smiling inside after a fascinating series of
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JOB TITLE Business Development Manager REPORTS TO Director of Private and Specialist Operations  REPORTS (Direct & Indirect) Private and Specialist Practice Managers in a geographic region GRADE  DEPARTMENT Private and Specialist Division  JOB PURPOSE 1.    To provide line management and leadership to the Private and Specialist Practice Teams in their charge and
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A week ago I called in to HSBC in Altrincham to query the receipt of some standing order payments that were missing from my account (yes – I had checked on-line first but there was insufficient information). I have long-since given up on telephone banking with HSBC – a pointless exercise as I just cannot
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a job! I’ve had the usual last minute rush of emails from dental principals asking my opinion on their various and nefarious schemes to pay bonuses that will reward without offending. Often a question asked by principals who are concerned about current cash flow as well as the spectre of a January tax payment (and
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“What’s the difference between “NHS” and “Private” Dentistry?” Perhaps I live a charmed life, dealing with the more prestigious independent practices? I really thought that, as a profession, we had that answer nailed. But “no”. Evidence: this week a practice asked me to arrange for a “mystery shopper” and, with the help of Emma John
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Congratulations to Joanne Mellor of Designer Dental for winning the award outlined here. Click the image to view the pdf of the Award announcement. I understand that Joanne will be opening a London office for the company and I wish them every success with the venture.
A fantastic day yesterday: visiting an IDH Private acquisition candidate (anon) and hitting it off straight away with the two principals – a potentially successful practice which, by their own admission, has been allowed to slide. Sir Richard Branson would have loved it – a tired business waiting to perform. Gordon Ramsey would have sworn
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This from Sital Ruparelia at Authentic Resourcing: Below are some suggested steps: I know its ‘work’ – but you’ll find the individual will either raise their game or leave – and save you a big headache: 1. Give feedback about the issues that have come up. Ensure the feedback is based on FACT – what
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The Brits: how we did it!  Chris Barrow, well-known thought leader in dentistry is back! This time he will show you how to make sure you are making a profit on your own production and that of associates and hygienists, For the first time, Chris is lecturing alongside some of his dental colleagues he
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I stumbled across an interesting web site the other day: Click here. Does anybody know anything about this business?