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Business Development Manager


Director of Private and Specialist Operations


REPORTS (Direct & Indirect)

Private and Specialist Practice Managers in a geographic region




Private and Specialist Division



1.     To provide line management and leadership to the Private and Specialist Practice Teams in their charge and deliver sustainable profit budget performance.

2.     To support the IDH predominately NHS practice teams and Regional and Area Managers to ensure that best practice is shared and Private and Specialist sales are optimised across all IDH practices.




·         The profit performance of all Private and Specialist facilities

·         Costs management within given budgets

·         The development and implementation of business plans for all Private and Specialist practices

·         The welfare, discipline and development of their teams

·         Supporting and influencing other IDH teams such as Commissioning and Acquisitions to develop the business

·         Ensuring adherence to all Clinical Governance,  Health & Safety and Legal policies and procedures as laid down by the company

·         The sharing of best practice across the IDH region to which they are assigned

·         The delivery of project action plans as required to deliver Private and Specialist business development in both P&S and NHS practices as required

·         Ensuring good working relationships with relevant bodies such as PCT and local independent dentists.

·         Promotion of the good name of the company

·         Other duties and requirement as defined by the organisation from time.




·         A proven track record of delivering sustained profitability across a multi site operation

·         Demonstrable evidence of team management and leadership involving managing and motivating teams “from a distance” and through periods of change.



·         A strong working knowledge of the Dental market and sector

·         Experience of working in or with an Orthodontics facility

·         Knowledge and experience of working with Primary Care Trusts

·         Project Management experience 



·         Strong influencing skills and the ability to work productively in multi functional teams

·         A true motivator of people with passion, drive and energy

·         Strong communication skills, both written and verbal



Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.