Good communication within a team is essential to building and maintaining positive working relationships and also key in managing the performance of your team. In the 21st Century dental practice we can now communication using email, social media, phone, text, google hangout to name a few, but what about good old fashioned one to one
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Concentrate your marketing money where it will have the most benefit Would you like an opportunity to improve the public’s perception of your practices attitude to social responsibility? From all over the UK Dental Practices have donated 1000’s of books to their local primary schools, helping them to build relations, as well as gaining valuable
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Source: Indexed   I’ve been pretty much a lone ranger for most of my adult life – even playing in teams as a young adult (5-a-side football and volleyball) I saw myself as a rebel.   It probably stems from my childhood (most things do) – being an only-child of alcoholic parents (misery manual to
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First morning at The Perantzada Hotel, Vathi, Ithaca, Greece.   We are here for 7 days simply because the deal was irresistible  – it will probably be less expensive for me to live here for a week than in Hale, Cheshire!   And, in spite of managing to leave my iPhone locked inside HSBC on
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I’m always interested in businesses and individuals who “tear up the rule book” and innovate.   Michael Joseph is a very interesting young man – I probably identify with his attitude to tradition – in that he wants to change things for the better – for himself, of course, but also for the clients he
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Dear Colleague, I am delighted to inform you that due to huge demand we have decided to accept new applications for an additional cohort of dentists to join our flexible, part time Masters in Restorative Dentistry to start on 15 October 2012. You will only need to take off around 10 days per year from
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It’s easy being successful when you are successful.   What requires strength, fortitude, stamina, an unshakable belief, vision, determination, drive, passion – is being successful when you are not.   Every business goes through cycles – we live in a cyclic world – seasons, planets, days and nights, menstruation, the rhythms of music, economies, religions.
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Practice Turnover £500,000 £1.2m £2m % of practices in cluster 80% 15% 5% Key Performance Indicators Lab fees as % of sales 10% 12.5% 14% + 10% for implant components Materials as % of sales 7% 7% 7% Staff costs as % of sales (PAYE) 17.5% 17.5% 21% (management team) Target net profit before tax
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The latest issue of Business of Dentistry magazine contains an interesting article written by Ian Simpson, an accountant from Humphrey & Co and member of The National Association of Specialist Dental Accountants and Lawyers (NASDAL). NASDAL’s annual benchmark report (complied from over 700 NHS and private practices) reveals interesting numbers: 2009/2010 (000’s) 2010/2011 (000’s) Average
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Some of you may have watched a brief but fascinating interview with Team GBR Cycling Performance Director Dave Brailsford on BBC TV earlier this week.   Sadly, the constraints of ‘sound bite’ media restricted Gary Lineker to just a few moments before the day’s coverage ended, but even those moments were priceless. When asked to
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