Patients can query the price of dental implants, sometimes before a treatment plan is created and, more frustratingly, after the plan has been prepared and issued. The question that dentists and TCO’s find problematic is: “I like what you are saying and the way you are saying it – but I’ve noticed that your price
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I was recently asked to provide some personal coaching for a good mate. It would be fair to say that his life has been challenging recently, both professionally and personally – and his self-confidence has taken a knock. The meeting was to talk about that with me in a non-judgemental environment. So out came the
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I’ve finally done it. I’ve committed to running a marathon. In fact, it’s THE marathon…London Virgin 2013. As you would have read in my last blog, I’ve been a runner for about eight years and still love every second of running. But a marathon? Moi? Blimey! Actually, I have been wanting to run a marathon
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I’ve used daily to-do lists since the early 1980’s, starting with a WH Smith page a day diary and graduating to the Franklin Covey system for many years. In the late 90’s I tried electronic systems with little success and seemed to always return to my trusty ring-binder. What eventually moved me in to the
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There are two types of organisations: Opinions are welcome Opinions are unwelcome   In the first: thanks for taking the trouble to think about this and letting me know how you feel I really value your feedback, even though I might not always agree with it I’m going to listen to what you have said
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Yes, that’s right, Lisbon – with a UK dental practice team of over 20.   Cheers for Tim Thackrah and the crew at Elmsleigh House Dental Clinic, who have invited me yet again to join them on their annual overseas trip.   I’ve known Tim over 10 years and we have become good friends.   I’ve
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Since I returned from my holiday I’ve probably worked on the preparation of our attendance at BDTA Showcase at least part of every day (that’s the whole of September then!). And this is what I’ve been involved in and responsible for: •             The stand re-design, install and de-rig •             The lighting and power •             The
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With less than three months to the end of the year and a time to think about “what matters most” between now and New Year’s Eve. Every three months I email my coaching clients and our Partners and ask them to establish goals for the following quarter. 90-day planning works – and gives you a
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How many meetings do you schedule, attend, hold or perhaps even choose not to bother with? How many of those meetings… meet the objective? are driven? are effective? are challenging worth you time and attention?   It’s actually very rare that any given meeting will achieve more than one or two of the above.  
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The principles of a ‘bank’ can be applied to most aspects of interaction with poeple. Let me explain: A bank is a place to keep valuable things You have an account just for you You can ‘pay’ into a bank You can ‘withdraw’ from a bank Your account can go overdrawn Your account can also
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