John Ray’s “Collection of English Proverbs” 1670 first records the phrase and it was clearly well known already by that time. After a 14-hour working day that concluded at 20:15 last night with a telephone interview for a client’s potential new marketing manager and TCO, I barely had enough time to grab a quick meal, quaff
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Monday morning and I wake for my third and final day in this lovely European capital. What have I learned whilst I’ve been here? It’s good to take some quality time out with family; Easyjet check in at Gatwick is effortless; AirBnB is a great way to enjoy good accommodation at low prices and much
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So I’m off to India in February to deliver a 2-day Intensive on the business of dentistry for my friend Dr. Manish Chitnis. To get an Indian visa I have to send some 50x50cm photographs, so it was off to big Tesco at lunchtime on Monday to part with £7.00 for the privilege. PLEASE DO
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As business travellers we have become impervious to insincere apologies. Flybe would like to announce the cancellation of flight number ABC123 due to technical difficulties – we would like to apologise for the inconvenience caused. My first stay at The Hoxton on High Holborn was full of promise as this new hotel has advertised widely
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There is something initially frustrating about the number of times my Facebook posts on “conversations with taxi drivers” are liked, commented on and shared – compared with the pearls of wisdom on the business of dentistry that I try my level best to create every day. The taxi habit developed organically and as a result
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I arrived at the Crowne Plaza in Reading at 19:00 on Wednesday evening. Out came my IGH Rewards Card and I said “I’d like to check in please.” The Front Desk Manager took my card and asked me if I had stayed at this location before? On discovering that this was my first overnight here,
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OK – time to close it all down. Emails answered. All remaining “to do’s” and projects posted forward to 2nd August. Auto-responder switched to “on” with vacation message. All Professional and Domestic bills paid to the end of the month. As previously mentioned – Macbook, iPad and technology in secure mothballs. Big agreement with Annie
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Dear Mr. Barrow, Thank you for taking the time and trouble to complete one of our online guest questionnaires and writing the e-mail regarding your recent stay with us here at the Hilton Dartford Bridge. We really value receiving both positive and negative feedback allowing us to focus on where further improvements and training are
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What follows is my email to the hotel after the event. The moral(s) of this tale: make sure you give the feedback ask yourself whether a version of this could happen in your business think about the thousands of people who can find out in the new world of social networking print a copy of
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What used to be The Three Mackerel on Swanpool Beach has changed ownership and re-launched as “Indaba on the Beach” – and not before time. The problem with the old restaurant was a stunning location, modern interior, good food – and a miserable manageress leading a team of half-interested and obviously long-suffering servers. The new
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