Hi Chris I’m reading Deep Work and The E-Myth Revisited again. I’m also realising that I need long periods of uninterrupted time to concentrate without distraction if I want to achieve anything meaningful and to produce work of substance. Currently my work means I can only sit and do this after 10 at night.
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But before that – CB here – I’m frequently contacted by people who have products and services to sell to my clients. For over 20 years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Jonny Everett Co-founder and Director The
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A frequently heard lament from Principals is: I’m drowning in routine maintenance and don’t have the time to focus on higher value treatments. In any event, there is no way that the patients will agree to see another dentist – they have been seeing me for years and will kick up a fuss if I
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Good grief! We are entering the second quarter of the year – where did the first quarter go? Time to share a couple of self-coaching exercises. Reflection This is an excellent exercise promoted by the clever folks at Strategic Coach in Toronto. Take a few minutes for yourself and answer the following questions: Morale: “what
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Before commenting on how NOT to tell them (and offer some insights on how to tell them) let’s establish some ground rules. I accept that this post may well be read by owners and associates. So.. I don’t travel around the country automatically recommending that associate pay scales are reduced – so don’t blame me;
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Occasionally we all get so wrapped up in the execution of what we do that we forget about the difference that we make. That’s why collecting patient testimonials isn’t just about feeding the relentless appetite of your marketing machine. It can sometimes be a good reminder to you and your team that you are doing good
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In amongst the emails I’m ploughing through this week (catch up mode). Trend 1 CB – here is a prospectus for a 2-chair practice with a £300,000 NHS contract, asking for offers in excess of £700,000 for the goodwill – what do you think? Clearly there has been no cooling down of the acquisitions market
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Set some goals. Individual and/or team. How else will you know where you are going and whether you are on target? How else will your people know whether they are doing a good job or not? How else will you all stay confident? Here you go….(free downloads) 21 Professional Goals 21 Personal Goals or….. just
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What exactly is the economic value of a patient in your practice? In business that’s called the LTV – lifetime value. Let’s take the example of a small, independently-owned, private practice in a suburban area in which we have the following data available through analysis: average new patient spend (first year) – £1,750 average annual
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Today will be the last of 6 days in The Barrow Bunker over the Christmas and New Year period – time invested in working ON my business. I began with an Xmas project list of 29 tasks (which grew to 34), ranging from quick fixes around the office and home to the development of a
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