What do you see? The sky or the glass and steel roof? Is the roof there to keep the sky out – or the observer in? Back in March 1998 I was at Everest Base Camp chatting with Tom Whittaker, who was attempting to become the first disabled person to summit the peak. He succeeded
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FOMO = frightened of missing out. A great habit for people in an organisation that wants to innovate. Allow people to experiment. Encourage risk. Celebrate failure as a pathway to success. Leadership is “follow me.” FOMM = frightened of making a mistake. A disastrous habit for people in an organisation that has grown too big
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I haven’t heard a single person tell me that they like re-marketing. The term is used to describe what happens when you visit a website to research a product or service and the same product or service starts following you around the internet, on your other web searches and on your preferred social media sites.
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Your team will excel when they know that you have faith in them. You will develop that faith when: • you know that they are committed to your vision • you know that they are dedicated to fulfilling their individual responsibilities • you know that they are loyal • you know that their allegiance to
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The original Starbucks opened in 1971 and by 1986 had only expanded to 6 locations – but the founders were bought out by budding franchiser Howard Schultz in 1987. The premise behind the franchise idea was that people needed a “third place” to drink coffee. The first place was their home. The second place (in
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Back to my old school last week, now Burnage Academy for Boys, to “inspire” 400 pupils with a rapid series of clips from The Island with Bear Grylls and the message that 800 million people wake up every morning with little or no food and, unlike me and my fellow islanders, no prospects of any
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The authentic derivation of the phrase “third time lucky” is unknown. Modern history attributes its origins to English Law and a rule that, after three attempts, if the authorities could not kill a prisoner by hanging them then they were to go free. John “Babbacombe” Lee was a West Country sailor who, in 1885, was
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I should have known really. A 13:40 Flybe flight from Manchester to Amsterdam was never going to be a relaxing experience. If I’m in the air at all at this end of the week, I’m usually heading back towards Manchester, often from Belfast or Dublin. I surmise that Manchester isn’t a popular destination for stag
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About this post I’m learning to write. This is the final version of my first assignment. Thank you Emily Ross for coaching me. In the words of Seth Godin – I’m “shipping it”. Beach Walk This “now”. This corridor of sand and time. In camp, they use the name I give them. Nothing else, no
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I count myself very lucky that, at least twice a week, someone contacts me and asks for advice – almost always because they have been “following my stuff” for a month to 17 years and have experienced a “trigger event” that has prompted the connection. Just like in your business (I hope). Prospective new patients
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