In October 2004, researchers Neil Howe and William Strauss called Millennials “the next great generation.” They define the group as “as those born in 1982 and approximately the 20 years thereafter.” In 2012, they affixed the end point as 2004. So my question is “are Millennials capable of delivering the clinical care, customer service and teamwork that are necessary
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It has been said that there is no such thing as time management (we all have 24 hours a day) and, therefore, there is only priority management. If we work too many hours and don’t get to see our family, it’s because we have prioritised work first. If we never get to the end of
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I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. I’m grounded this morning, at home looking after Annie, whose curious incident of
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This evening I’ll be in York, speaking at a North Yorkshire LDC meeting on the subject of “Delivering clinical care and customer service in a 21st Century environment.” Ian Gordon tells me that sign-ups have been good and, although one can never predict, it may be a full room later today. Many of my clients
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A lightbulb moment yesterday, whilst in conversation with my business coach, Rachel Turner (by the way, you know you are getting your money’s worth from your business coach when that happens). You see, I have a couple of projects on at the moment that can have a huge impact on my future business BUT I’m
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There is something very therapeutic about having a good clear-out. Over the weekend, we vacated the ground floor (lounge and dining room with connecting french windows) in preparation for Phil The Decorator, who will be arriving at 08:00 this morning. It’s effectively going to be a lick of paint, as you might say. There will
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I was delighted to receive this unsolicited email on my return to work this week, from Amy Piper at The Briars Dental Centre in Newbury (they have been attending the Extreme Business Workshop Programme in 2018). Hi Chris, I know you must still be in catch up mode following your big adventure – but I
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Writing under the pen name of Fougasse, Cyril Kenneth Bird was one of the most popular cartoonists and illustrators of the first half of the twentieth century. The images and captions to Fougasse’s eight World War II propaganda posters ‘Careless Talk Costs Lives’ were part of the anti-rumour/gossip campaign orchestrated by the Ministry of Information.
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Good morning – it really is good to be back after the FivegoForth Land’s End to John O’Groats charity bike ride. I’m already getting the “how was it” questions and the challenge is knowing where to start in articulating an answer. 15 consecutive days of cycling without a break. Seeing 1,000 miles of England and
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I’m leaving home at 09:00 this morning to meet Ashley Latter at Manchester’s Piccadilly station and begin our train journey to Penzance, Cornwall. We’ll be joined by Les Jones in Birmingham and then will meet Sheila Scott and Simon Tucker down at St Just, Cornwall this evening. Tomorrow morning at Lands End it begins and
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