Many is the time a client has said to me: No matter how many times I ask, things just don’t seem to get done Things don’t NOT get done because team members wake up in the morning thinking “I’m going to sabotage the business today by NOT doing the thing I said I would do.”
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The legions of Rome carried their standard before them into battle. The eagle, symbolising The Emperor. The numeral of The Legion. The letters SPQR – Senatus Publicus Que Romanus – The Senate and the People of Rome. All of which were a reminder of WHY they were marching into battle. Melodramatic perhaps in the context of your
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It takes longer than you think: to build an ethical business with a really valuable proposition to build a superb management/support team to whom you can confidently delegate to build a body of patients/clients who trust, respect and like you to earn referrals and recommendations to build sales to do the introspection and conversation that
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Food I fell off the Paleo nutrition tracks about 3 months ago and have steadily allowed the dreaded yet delicious carbs back into my life. It seems that in the last few days my body has decided to send me messages hailing “enough already!” and the main manifestation of that has been a sense of
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I mentioned in a Facebook Live transmission last night that I’m starting my journey through an online course offered through Udemy by Seth Godin on the subject of Value Creation (its a bargain at £47.00 – just search for Seth Godin’s Value Creation Masterclass HERE). Even the first section has me thinking about: what value
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On Saturday at one of my favourite London CPD venues Seminars at 38 I attended the inaugural meeting of FIDES. A total of 16 in actual attendance, representing over a dozen micro-corporates and one owner who joined via Facetime from overseas. We welcomed visitors from all over the UK and an interesting mix indeed. After an introduction from Trevor
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In his celebrated work, The E-Myth Revisited, author and business coach Michael Gerber (inspiring me by still going strong at age 80) describes three categories of business owner: The Technician – whose unique ability is their technical proficiency in a chosen field (specialist dentist/coach); The Manager – whose unique ability is to manage and lead
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Brexit happened because apathetic Millennials couldn’t be bothered voting for us to stay in Europe. If Trump wins, it will be because apathetic Democrats think Hillary has it stitched up. Referendums and elections are frequently decided by the people who don’t show up. The success of a business is frequently decided by the team members
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The word “business manager” is important here. I don’t consider it part of my scope of practice to comment on the performance of a clinic manager – that would be the person responsible for issues like compliance, governance, supplies, rota and team well-being. To a large extent the role of clinic manager is an echo
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Chatting to a Principal last night about her 3-year business strategy (a former client), she asked me “Chris are you just dealing with micro-corporates now then?” Note to self : get your marketing message clear. I’m still dealing with practices of all shapes and sizes, from single-handed to multi-location, NHS, mixed and private. It got
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