The recent cold weather has reminded me about the great two weeks I spent in Majorca, Puerto Pollensa, with my wife and youngest son in August. The weather was great, the company was great and the holiday was fantastic. We rented a superb apartment on a more residential complex, but for those of you who
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Frank Carson was a popular star of the 1970’s and beyond, who hailed from Belfast and, after a career as a stand up comic, became a famous TV comedian.   His punchline “it’s the way you tell ’em” referred to his often laconic style of delivery – dry and with that twang of N’orn I’rn
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The Be World Class Conference was held recently, drawing together a wide range of speakers from both sport and business sectors each offering ideas and useful insights. Three speakers on the programme caught my attention: Dr Mark Nesti, Bolton Wanderers, described how it is possible to create a world-class environment and culture with relatively little
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15th November 2012 – 18:30 – I arrive at The Hilton Park lane, London. At the Front Desk – Christian. Very, very busy hotel. He is at the station for Diamond VIP card holders (that’s me). Players in our scene: CH (Christian from the Hilton) CB (me) CH: Good evening sir – how can I
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What does ‘going the extra mile’ really mean? It’s a phrase often used when someone goes beyond what their role dictates. This praise, in most cases, is due to an instance of brilliance, one moment in the day that stands out from ‘normal working life’. I think I found someone recently who REALLY goes the
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Patients can query the price of dental implants, sometimes before a treatment plan is created and, more frustratingly, after the plan has been prepared and issued. The question that dentists and TCO’s find problematic is: “I like what you are saying and the way you are saying it – but I’ve noticed that your price
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I was recently asked to provide some personal coaching for a good mate. It would be fair to say that his life has been challenging recently, both professionally and personally – and his self-confidence has taken a knock. The meeting was to talk about that with me in a non-judgemental environment. So out came the
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I’ve finally done it. I’ve committed to running a marathon. In fact, it’s THE marathon…London Virgin 2013. As you would have read in my last blog, I’ve been a runner for about eight years and still love every second of running. But a marathon? Moi? Blimey! Actually, I have been wanting to run a marathon
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I’ve used daily to-do lists since the early 1980’s, starting with a WH Smith page a day diary and graduating to the Franklin Covey system for many years. In the late 90’s I tried electronic systems with little success and seemed to always return to my trusty ring-binder. What eventually moved me in to the
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There are two types of organisations: Opinions are welcome Opinions are unwelcome   In the first: thanks for taking the trouble to think about this and letting me know how you feel I really value your feedback, even though I might not always agree with it I’m going to listen to what you have said
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