I seem to be speaking regularly at Study Club events this Autumn season – last week for Dental Excellence in Belfast and Fresh Dental Care in Maidstone. Providing added value for your referring GDP’s is an essential component of your marketing strategy and must include: a separate and distinct sub-brand from your main practice identity
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Back in the “good old days” of The Dental Business School I regularly asked Principals to give me feedback on the progress they had made between our quarterly workshops. Over and over again…… “we love these days Chris and find them inspiring – but when we get back to the practice we never seem to
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How to get your “mojo” back, make life-long friends and break through to the next level in your business   An invitation for you to join our 2013/14 MMG (Mastermind Group)   We are excited to announce the formation of the first 7connections Mastermind Group.   10 Members will meet quarterly for a Thursday night
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Can you remember the detailed content of a course that you attended 18 months ago? Can you take ONE golf lesson, tennis lesson, driving lesson – and then win a match or pass your test first time out? Can you speed read a text book and then pass an exam? Chatting to a client a
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I seem to send clients and delegates slightly loopy when I talk about how often dental teams should congregate and converse. So let me begin by repeating my suggested schedule of meetings: Daily – the 20-minute morning huddle Weekly – a 60-minute conversation (during billable hours) to review best bits of the last week. What
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Michael Gerber defined different levels of business ownership over 20 years ago in The E-Myth Revisited: Technicians – tend to focus their energy on the skill they originally learned – the dentist who wants to do dentistry at the highest level Managers – want to combine the technical work with responsibility for people and systems
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You can’t do it all by yourself. At £600,000 in sales you need a full-time practice manager. You handle: Overall business strategy Dentistry Your practice manager handles: Finance Marketing The patient experience Treatment co-ordination and sales Operational issues Teamwork At £1.2 million in sales you need a full-time business manager and a full-time clinic manager.
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Matter by Iain M. BanksMy rating: 5 of 5 stars I love to dip into a Culture novel every now and then. A galaxy-wide imagination, 40 separate species of alien, the astonishing Shellworld and a story-line that grips to the end. Action, humour, drama. Pure escapism of the very best kind. View all my reviews

It is 20 years since I first walked through the door of a dental practice and asked “how can I help?” I’m still doing the same this year. I’ll be doing it until I drop. The problems haven’t changed very much – same stuff, different year. Dentistry has become a more complex profession AND business but
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Back in the 80’s…. Financial management in dental practice often consisted of a phone call to the bank on a Friday afternoon to check the balance. Accounts arrived once a year, months after the year end, with a narrative from your accountant to prepare you for a forthcoming tax bill. The Dental Payments Board sent
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