Here are a few things I would like you to do in the next 24 hours: 1. download this brief brochure from Quintess Denta, distributors of Humble Brush in the UK and Ireland and learn about the product 2. take a look at www.humblebrush.org and learn about the work they are doing; 3. make a
Read More
Category: General
I’m looking forward to the second time around at the Practice Plan Management Conference in Reading on 17th September. My own session will be on how you can boost your practice profits using the absolute very latest cutting edge ideas in every aspect of practice marketing from digital to direct, word of mouth to social
Read More
There are two crucial principles that separate a world-class business from a business. They are……. Attention to people Attention to people is about making all of the right people (suppliers, clients, patients, team members, strategic alliance partners, competitors) feel that they can trust, respect and like you. It’s about appreciation, compassion, empathetic listening and, mainly,
Read More
I’ve been following the Digital Treatment Planning movement for some time and have attended overseas courses presented by Livio Yoshinaga (business partner of Christian Coachman) and Florin Cofar. During the Spring I had the opportunity to attend and present at the hands-on course developed by Elaine Halley and Gary Jenkinson and commented at the time
Read More
An interesting statistical analysis here that shows the age distribution of social media users globally at the end of last year. Perhaps the most significant data here is that over 40% of Facebook users are 35 and older. The good news is that more of the dentists I meet are accepting the fact that their
Read More
It has been a wonderful discipline to create this mini-series; an opportunity to research, observe, listen and reflect on current market conditions and the likely future landscape. Along the way there have been some helpful comments from the dental world. One of the most unusual was the attached newsletter from dental accountant Alan Suggett, whose
Read More
Growth Contracts exchanged, deal done, team settled and clinicians calmed – now the real work starts, the work of growing sales in your satellite by 50% over a 2-3 year period after purchase. You want your £500,000 satellite to become a £750,000 turnover business, with net profit before tax of 15-20%. That is a lower
Read More
Transition and assimilation Here’s what the owners and practice managers tell me when they are two or three acquisitions into their micro-corporate: 1. We had no idea that the initial negotiation, due diligence and exchange would take so long. 2. Agreement of the associate contract with the former owner took longer than we expected. 3.
Read More
Valuation, Growth Potential and Property An ideal target would be a £500,000 practice that you can grow to £750,000 using the same number of surgeries (3) and perhaps the ability to add a fourth surgery and take the gross up to £1m. So how much is that £500,000 practice going to cost you? The “vox-pop”
Read More
Step 1 – You cannot do it all by yourself Working with clients who are on the pathway to £10m in private sales, there is one absolute given that cannot be avoided. All of the Principals I am working with so far have the strong desire to continue their clinical careers. As a consequence, there
Read More