Category: General

Trouble from my clients who will say “what about all of your lecturing on balance?” Trouble from my loved ones who will ask “where the hell were you?” Trouble from my support team who will shout “too transparent?” But I had a moment over lunch today to review my diary since 1st September and calculate
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This week saw my final “on my feet” presentations of 2006 and, although public speaking is on my list of unique abilities (things I love to do that generate future profits), there is an internal sigh of relief this morning that I will not be seeing another hotel room until the New Year.The phrase “business
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In response to Kimberley Black’s challenge (read more): I trekked to Everest Base Camp in 1998; I played drums in a Church Lads Brigade band until they asked me to try the bugle (which I mimed for 2 years and never managed a note); I took my English Language O-level (High School diploma) twice –
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As I delivered that final DBS workshop in Edinburgh, the news came through that James Hull had sold a £20 million stake in his own company to a city investment bank. (Read more)The purpose of the investment is to finance the creation and acquisition of new, private, dental clinics offering cosmetic dentistry as well as
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It’s my last formal DBS workshop today – in Edinburgh – and although I’ll be making some smaller presentations between now and the end of the year, this is the finale of the workshop year. There won’t be champagne and dancing elephants at 4.30pm this afternoon but I’ll be heaving a sigh of relief internally
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Although Tortworth Court left a lot to be desired in terms of customer service, it was a superb location for a conference and I enjoyed the morning, presenting to the top achievers of Servicemasters, one of the largest industrial contract cleaning companies in the world. I delivered an overview of my “8 key strategies” for
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The FGDP day in Glasgow yesterday was an absolute pleasure to deliver. In the morning over 100 dentists heard me present on financial controls in practice management and in the afternoon an audience of 270 dentists and VDP’s listened to The Patient Journey. As always, the majority recognise the importance of the material but don’t
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After yesterday’s early morning emails in Newcastle I begin my drive to Glasgow, shooting West across the country via Hexham, along the side of Hadrian’s Wall and then North on the M6 and into Scotland. The storm forecasts for the day are accurate and as I climb in altitude and latitude the surroundings look like
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I’ve just finished a great day working with 50 members of three dental practices who trade under the name of the South Tyneside Dental Group (shortly to be rebranded). We met at the South Shields Golf Club and enjoyed excellent customer service from the manager, Martin, for whom the mantra ” no problem, leave it
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A few days ago I may have been presenting to 100 attendees at the BACD conference (and getting rave reviews) – on Friday I may present to over 400 people at a Scottish FGDP meeting but last night I drove 3 hours to speak to 4 people. I like to remind up and coming consultants
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