Working with franchise holders

Although Tortworth Court left a lot to be desired in terms of customer service, it was a superb location for a conference and I enjoyed the morning, presenting to the top achievers of Servicemasters, one of the largest industrial contract cleaning companies in the world.
I delivered an overview of my “8 key strategies” for succesful business practice and demonstrated, once again, that the ground we cover in The Dental Business School is transferable into other professions.
My most favourable impression was of the “spirit” of these franchise holders – nice people who clearly see themselves as part of an extended business family. Dinner on Monday evening was a rare pleasure.
It’s looking very much as if I will be working with a group of 10 of them in 2007, applying the 8 strategies to their businesses – I am hopeful that the group will form (we had 8 definites yesterday and 2 non-attenders who have comfirmed) so I’m 90% certain.
It occurs to me that there is a gap in the market for a “Franchise Holders Business School” – time – there is never enough time.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.