9.00am at the Hilton Hotel in Cobham, Surrey. We have 10 people in the room for our workshop – we are expecting 40. There are road accidents on the M25 at junctions 8, 9 and 10 – the motorway has been closed. Our delegates are in cars and mini-buses, stranded. Mobile phone calls coming in
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I recall reading Covey’s 7 habits about 20 years ago for the first time – and the two important lessons that first made an impression on me were: between stimulus and response we have freedom to choose how we respond and even though there is a “way” to lead an ordered and balanced life –
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I’ve owned an apartment in Altrincham, Cheshire (South Manchester) since 2002 and used it as base when I was commuting from Florida or Italy to deliver The Dental Business School. For the last couple of years there have been tenants – but they have now moved on and I decided that a base in the
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A question I am asked by those who are considering a switch from the time-served system of personal phone call reminders. And being dentists – you won’t believe anything you are told by the people who are selling the system. So can I confirm that I’m not on the payroll, legitimate or otherwise, of any
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Four practice visits this week, in Alfreton, Derbyshire today, then on to Wetherby and Doncaster in Yorkshire and London later in the week. Each of these days will be a unique, in-practice, tailor-made event. I know that today will about financial analysis, productivity and profitability. Tomorrow I’m not sure until I arrive. Wednesday will be
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Can you believe it’s October? There is a definite chill in the early morning air- the gloves and hat are out for the morning run. It’s as if somebody woke on Monday and turned the thermostat down on the global warming system. The happiest creatures around here are the domesticated dogs. 1st October means they
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I’m reminded this week that, sometimes, mild panic is a condition that it is very easy to fall into. After almost 2 weeks of planning meetings with my business partners and support team, we have a 5-year vision of creating an enterprise-capable business that will have a capital value – we have a business plan,
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Here’s the email I received on 1st October: Dear Mr Barrow Thank you for your email regarding the disruption to the service from Newquay to Leeds. Firstly may we extend sincere apologies for the inconvenience caused. The operating aircraft had been having routine maintenance overnight and it was fully expected to operate the service from
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My alarm call this morning is at 4.00am and I enjoy the fast dawn drive to Newquay airport in the Pontiac, under a clear sky and a full moon. Weather’s clear and it’s going to be a great day – I’m off to Leeds to meet with Nigel Hargreaves and help him grow The North
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After 12 months of creative destruction – and 48 hours of intense content development – we have drafted our “offer” for 2008, including: Training days for the whole dental team; Training Intensives for principals and senior management; Business retreats; Practice visits; The 2008 Mastermind Groups and The 2008 Platinum service (tailor-made coaching) It’s an impressive
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