I want to take the unusual step of reproducing a comment from my good friend Sital Ruparelia – which speaks for itself and introduces a really good idea. Chris, A few weeks back, I received some great service in a Pizza Hut – (which is pretty rare!) I made point of thanking the waitress in question her
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How many times do I have to remind myself that a heartfelt “thank you” is often worth more then all the money imaginable (or applause for that matter). A dental business manager emailed yesterday with a long question – but prefaced with the following observation on my recent ezine article about “making a difference”. I
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Ever informed – Wired magazine published an interesting article today.You can read it - click here.  

Before I start – it’s 1st April and I have no pranks planned – but I am congratulating myself this morning because it’s a year today that I became a non-smoker- well done me. To the point.  I love the marketing that the makers of the Mini-Clubman are doing in the USA. You can see
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and because it amuses me, here sit at my apartment in Manchester, where I’ll be working for the next few days.

It’s just after 5.00pm on Friday and writing this post will be my last professional duty before I switch off and prepare for a glass of wine and a nice meal. My working week has mostly revolved around my desk in Falmouth (as you can see, I’m a neat freak). Its been a week of
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bonus-calculator.xls This is a simple but effective little spreadsheet for you to download and play with. In the practice who use it, profits are calculated monthly and then distributed to all salaried staff in the same proportion that their individual salary bears to the overall payroll cost. This means that everybody is getting the same
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David Horobin at Chapel Road Orthodontics in Bexleyheath has created a job advert as part of his web site.   Click here    David writes: it’s fed by an entry in the Blog and can also be indicated from a job advert in the local press    Dental Design did the design and I modify
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John Street Dental Practice 67 John Street · Workington · Cumbria CA14 3BT · T: 01900 65217 · F: 01900 871005 An excellent opportunity has arisen for two, motivated, enthusiastic and dedicated individuals to join this long established and highly regarded private dental practice in Workington. We are a fully private practice that seeks to
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Working with the team at Circle Orthodontics in a modern church hall/conference facility outside St Albans. Last day before the Easter break and a mammoth drive home tonight. I’ll tell you more about today next week. Interesting business model – 11 practices forming a producer group – about which I have written before but this is
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