Category: Business

Imagine an X-Factor for business start-up hopefuls. Twice a year, 100 applicants are picked from over 5,500 who apply each year – the “lucky” 200 having the opportunity to attend a gruelling select process, during which they are expected to find a business partner from amongst the other applicants and jointly come up with an
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Numbers don’t get emotional about people. People get emotional about numbers. Associates get emotional when faced with a percentage pay-cut (perfectly understandable – who wants a pay cut?). An unemotional demonstration that a 5% drop in percentage can be recouped by an 11% increase in productivity often falls on deaf ears. The “loser” in this
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Your brand standard is excellence. Here’s a little lunch and learn for you to try as soon as you can. Ask everyone in your team to define what excellence means to them and come up with three words to illustrate that meaning. Efficient? On-time? Polite? Collect their responses. Post them on a wall. Create a
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I’ve previously explained that the world record for the length of time it took a dentist to make up his mind to hire me was 17 years (impulsive eh?). That memorable phrase “I first heard you speak on Paul Tipton’s restorative course in 1996 and have been following your stuff for years. I have now
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In any business – yours, mine, your suppliers – we all need protocols and conversations. The protocols are the way we do things – systems. The conversations are the ways in which we communicate – with each other, with our clients and with our suppliers. Most days I meet with dental businesses that are working
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At only 3.5 square miles and 300 inhabitants, Jost Van Dyke is one of the smaller British Virgin Islands but a popular destination for European sailors and also those who power over from the nearby U.S.V.I. at weekends to drink beer and make lots of noise. Foxys Bar has acquired iconic status and the old
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Two similarly interesting experiences during our recent holiday, that illustrate an important message about how we set our prices. On 22nd January we moored off The Bitter End Yacht Club on Virgin Gorda, BVI. This is a thousand dollar a night resort close to Branson’s Necker Island, providing a host of water sports facilities free
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