Author: Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.

Do you think this idea would work?

On the TV news this morning I hear that an 8-year old child has been forced at gunpoint from a vehicle whilst the child’s parent was paying for petrol. A few weeks ago a Polish student was killed in Glasgow by a known sex-offender released from prison after his “good behaviour”. Yesterday I watched on
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May I have a bagel please?

It wasn’t an overly difficult question as I see it. It’s breakfast at the Hilton on Saturday morning and the hotel, which has been deserted for the last 2 days, is bustling with 250 Italian women who are here for a conference (why would 250 Italian women go to London together to meet in a
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A serious players club

So – my full-day of workshops at The British Association of Cosmetic Dentistry (BACD) seems to have gone down a storm. There are just under 400 people here at the Britannia Hotel in London’s Docklands and, with 100 at each of my half-day sessions and about 6 concurrent sessions each time, the attendance was thrilling
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Accident number 3

Just to prove that they do come in three’s. I pull up outside my hotel in London on Wednesday night and ask for a porter to load my bags on a trolley. Having done that, we both watch in a movie-style slow motion as the trolley rolls down the pavement and crashes into the side
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Deep down coaching, follow up and electronic history

Here I am, involved in some deeply serious coaching with Tim Thackrah and Birgitta Henrikson. Sharon was there as well – but happy to be excluded from the photograph because she had a cold and hadn’t washed her hair that morning. For the last three years, Tim has been the only client I have worked
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Bar talk and accidents

Accident 1 I discovered on Sunday afternoon that the human body is not designed to head-butt inanimate objects. In my case, the immovable object with which I shared my irresistible force was a garage wall. My weekend was consumed by a house move, the second in 15 months, and once again I was astonished by
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Banks are crap at customer service.

Story 1: It’s Friday afternoon and I’m sat in my car on the drive of the family home, with my two daughters in the back seats, having just picked them up from school. The rain is pouring down outside – torrential Manchester rain in the dark of an autumnal afternoon – aided by gale-force winds
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Market-ing

I recall my amazement at the remains of covered market stalls close to the Forum in Ancient Rome – and again in the Greek city of Corinth. This morning I happened to walk through Altrincham and past the market hall, which stands on the site of a market that was granted a Royal Charter in
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Meet Sandra

Sandra has been the conference receptionist at the Hilton Manchester Airport for 19 years. When I ran my first ever financial planning seminar in 1987 she was there. When I ran the marketing workshop for The Dental Business School yesterday she was there. In those 19 years she has been the epitomy of “no problem,
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