Opening the Clinical Innovations Conference in June developed into a real challenge when the brief for my keynote session was announced as the title of this post.
What followed was a 90-minute presentation which required 3 months of research and preperation.
Rather than trouble you with that, here are the bullet points I shared on my very last dental slide, predicting where I think dentistry will be in 2025.
- A Royal College of Dentistry
- More stringent validation requirements for Foundation Dentists
- The threat of substitution – more DCP’s and more machines doing the work of dentists
- 85% of NHS dentistry delivered by ADG (Association of Dental Groups) members predominantly owned by health insurers (goodbye Private Equity)
- 60% of private dentistry delivered by retailers, health insurers and ADG members
- The disappearance of the small independent NHS practice
- Independent private practices down from 10,000 to 2,000 businesses
- The independents mainly members of Producer Groups, sponsored by large corporate suppliers
- The emergence of private micro-corporates (up to 10 locations on a hub & spoke model)
- Managers at MBA standard for finance, marketing, CRM, operations and HR
- The Digital Dental Business
- Digital Treatment Planning delivered by DCP’s
- The Dental Information Technologist – a new role in dentistry
- Supplier Power (the only people who know how all of the technology works and integrates)
- Buyer Power – patients able to do detailed research before they contact you (including price and profit disclosure)
- The Virtual Patient who wants visualisations, alerts, notifications, knowledge and KUDOS for their long term self-care
- The gamification of long-term dental care
- Integration of the patient’s healthcare data into their on-line identity
- Healthcare information transmitted in real time on wearable technology