Webinars for dentists

Working with Andrew Gould of Dental Channel last night, presenting the first non-clinical webinar they have offered to their members.
The technology was familiar to me, as I used to present webinars to coaches a few years ago, using the Webex system that allows those joining to see a live PowerPoint slide show (that I control), see me on my web cam (and I can see them), type into chat boxes to ask questions, give feedback or take polls – and, of course, use VOIP to speak to each other live.
A hurried trip to Canary Wharf yesterday supplied me with the mike and earphones that were forgotten and – there I was, all technologied-up in my Docklands hotel room, with 15 guests, one of whom joined in from Africa.
Our topic was customer service – that good old “Patient Journey” workshop.
I have to say that I was impressed by the fact that even 15 UK dentists were able to access and use the service.
This has rekindled my enthusiasm for webinars – I’ll be talking more to Andrew.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.