The Gappy Book

Part of my job is to spot trends.
Sometimes to deliver tough love.
Like the dentist who sent me (overnight) the design for his new website – and it’s crap.
I have to tell the truth.
So here’s my report this week.
I’m getting emails and phone calls from all over the place to say…….
“gappy book”
Hygiene and Dental.
Time to take stock.
•           re-run ALL the numbers
•           do a sensitivity analysis (if it carries on like this, what will my cash flow look like?)
•           look at operating costs
•           look at people who aren’t pulling their weight – staff and fee-earners
•           look at work and patients that drag you down
•           prepare to batten down the hatches
Blood is thicker than water.
1.         your family
2.         your business partners
3.         your team
4.         your suppliers
5.         your self-employed sub-contractors
That’s the order of importance.
It’s getting tough out there.
Consider – Decide – Act.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.