The cost of HTM 01-05 – who pays?

One of the “mantras” from the Dental Business School training workshops is that all costs in a dental practice are borne by one of three teams:

Team A – the principal and his/her family
Team B – the staff and/or sub-contractors (that’s associates, therapists/hygienists)
Team C – the patients

One could perhaps argue that there is a Team D – the suppliers, although I’ve played with spreadsheets over the years indicating that a 5% reduction in costs will only create a 1% or 2% increase in bottom line – not usually worth the effort.

So where is the cost of HTM 01-05 going to come from?

I’ve recently heard of:

  • a principal who is passing the cost to Team B – by levying a flat-rate monthly charge on all associates and
  • another principal who told me last week that he will be charging the patients a flat-rate fee for each sterilisation pack that is used during treatment – that’s Team C

So what are you doing?

By the way – denial and procrastination equates to Team A – that’ll be YOU then.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.