One of the “mantras” from the Dental Business School training workshops is that all costs in a dental practice are borne by one of three teams:
Team A – the principal and his/her family
Team B – the staff and/or sub-contractors (that’s associates, therapists/hygienists)
Team C – the patients
One could perhaps argue that there is a Team D – the suppliers, although I’ve played with spreadsheets over the years indicating that a 5% reduction in costs will only create a 1% or 2% increase in bottom line – not usually worth the effort.
So where is the cost of HTM 01-05 going to come from?
I’ve recently heard of:
- a principal who is passing the cost to Team B – by levying a flat-rate monthly charge on all associates and
- another principal who told me last week that he will be charging the patients a flat-rate fee for each sterilisation pack that is used during treatment – that’s Team C
So what are you doing?
By the way – denial and procrastination equates to Team A – that’ll be YOU then.