Spotting the trend

One of the privileges of the travelling lifestyle (and the huge virtual community) is that I get to spot trends.
Here’s the latest trend, articulated by two clients this morning which echoing the sentiments of many others:
“How can I better time manage myself?
I think a lot of my frustration comes from doing too much and having a really poor work/life balance.
60 hour weeks are not productive but I need help in planning my week as to when I do management, when I do clinical reading and treatment planning, how much clinical chair-side time I devote – if i don’t earn then the practice loses money.
For the first time in years I dread going to work and would get out if I could.”

and the next one…..
“I am now wondering about the merit of me aiming to gross such a high figure every month, as I feel it has taken its toll in lots of different ways.
After slogging away last month – we start again – but this time with a 25% monthly pay cut to me, now reviewing further cutting down my personal expenses – beginning to wonder about all of these insurance policies. Perhaps it is time to have a bit of a rethink about why I am slogging away so hard – insanity – time to do something different to get a different result.”

•           Owners taking pay cuts
•           Owners ploughing their own savings back into the business
•           Owners taking fewer, less expensive holidays
•           Owners working longer hours
•           Owners waking up at 04:00
•           Owners drowning in work or their sorrows
•           Owners managing the financial demands of their families, their suppliers and their teams
•           Owners having to solve every problem for everybody else – and then getting it in the neck for not being home enough
•           Consider downsizing your business, so that you get a life
•           If associates, hygienists and therapists are not profitable – they are performance managed
•           If team members are not world class – they are performance managed
•           If suppliers are not supportive – they are performance managed
•           If patients are not polite, respectful and appreciative, they are performance managed
•           If your family are not supportive – they are performance managed
•           Apply a zero-tolerance rule to ANYONE who does not conform
I am still working with clients on a daily basis who are breaking their own previous records on sales and growing businesses – but there is still no room for anything less than excellent in all departments.
My story
I personally lost a business back in 1993 because I took it upon myself to be top salesman in my own company and managing director, finance director, marketing director and every other bloomin’ director. I worked 70 hours a week for 2 years to keep the staff paid, the sales team happy and my family with a roof over their head.
But the recession of the early 90s was bigger then my brains and my brawn. Eventually even I went bust and had to give my house back to the bank.
I’m not going to watch any of my clients do the same.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.