Recall letter examples

I was recently sent this by a client as a bad example of a recall letter.
Do any of you out there have a better template that we can use?
What would you say are the ‘essentials’ to include in a recall letter so that it ‘does what it says on the tin’?
thanks!
CB
 

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Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.