Ready to impress

I have to admit that I have written this blog post before.
Every time I walk into a Pret a Manger I am impressed with their dedication to detail and focus on customer service.
During the BDA Conference Jon B and I had breakfast at the Pret in Spinningfields, Manchester and, as always, the atmosphere in the room was uplifting.
You can always see the daily huddle at a Pret – just arrive 30 minutes before opening. It appears that their staff have no trouble getting in.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.