Practice visit in Northern Ireland

A great day on Tuesday in Magherafelt, Northern Ireland with Robert Wallace and his team. You can see practice photographs here:
Robert is a quiet leader – very unassuming but determined – and he has attracted a wonderful team of ladies.
They moved to new premises just a year ago – its a lovely place.
Unexpectedly, there is still an NHS committment which is serviced by zoning the diary – but it will come as no surprise to find that the wind of change is blowing and I suspect that the patients will all be offered private service standards soon enough.
Robert has a well developed social conscience but some of the local folk are taking advantage of that.
Our day was about financial monitoring, marketing for new patients and selling treatment.
My “best bit” was witnessing the team members volunteering for project management leadership in all the areas of practice development that we discussed.
From the moment I walked through the door to be greeted by attractive smiling faces, to my departure at 5.00pm, leaving a shell shocked Robert to take a week’s vacation, the day was a pleasure and a testament to the skill of the practice founder and the enthusiasm and ability of the people around him.
Arrived back at Bristol Airport at 9.00pm last night and broke all records by driving back to Falmouth in 2 hours 15 minutes (keep that a secret please because it may be legally impossible). I love my car.


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Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.