Monthly management meeting

It’s amazing how quickly they keep coming around – and today was a full crew, with Barbara, Simon, Paul and a welcome visit from Steph.
Our focus was new client acquisition – our beloved dentists have a gold medal in procrastination and so I have implemented some of the rules that made me successful as a financial planner in the 80’s:
1. A HOTlist (where the H.O.T. means “hanging out there” – people who have told us they want to join The Dental Business School but have not committed pen to paper);
2. A pipeline (where we monitor those who have completed the application paperwork but we haven’t had their money!).
So a good part of today’s meeting was discussion around over 40 practices who are in the HOTlist and a further 7/8 in the pipeline.
This, of course, raises my spirits considerably because I can see a future flow of income into the business.
Paul Nelson now has primary responsibility to follow through – I’ll be standing in the wings to help where called.
I’m enjoying this regression to the 80’s – I like the cut and thrust of it.
I celebrated by inviting everyone to a light lunch on the Terrace of The Southgate Hotel in Exeter.


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Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.