When interviewing new candidates for a role in your practice, you need to be asking the right questions. Here are some suggestions:
Old interview questions | New interview questions (that you wish you could ask) |
Can I see your CV and references? | Can I see your updated Linkedin profile, connections and recommendations? |
Can you type? | Do you know your way around computers, word processing, spreadsheets, presentation software and The Cloud? Can you spell and construct grammatically correct sentences? |
Can you answer the phone? | Do you understand customer service in 21st Century dentistry and are you a great telephonist? |
Do you have a basic understanding of dental procedures? | Do you understand what we sell, why people buy what we sell – and why we sell what people want to buy? |
Are you a team player? | Do you understand the difference between a workforce and a team – what does that mean to you? |
When can you start? | Why do you think I should offer you this opportunity? |
Are you well trained? | What plans do you have for your future personal and professional development? |