TRBO SEASON #002 EPISODE #015 – AN INTERVIEW WITH CELIA BURNS

Celia Burns is a dynamic business owner who purchased a practice in 2010 choosing a Practice close to her family so that she can be a mother to her three children. She prospected for a Practice and ended up getting it even though her bid was much lower than all the others. Just listening to her story on how she prospected and got the Practice is worth the 45 minutes or so invested in this podcast.

Beside this, you will learn

  • Finding out what is important to the other person in a negotiation
  • The importance of building incredible trust with your patients and how to do this, especially when these patients had a relationship with the previous owner of 20 years plus.
  • How to get your patients interested in other types of cosmetic treatments
  • The value of using intraoral cameras and other types of evidence
  • The importance of what you communicate with different personality styles
  • The importance of personally developing yourself
  • Celia’s favourite book and by the way Ashley’s as well
  • How to grow a strong therapy and hygiene service in your practice
  • and MUCH MORE.

Contact Chris and Ashley

You can listen to the podcast episodes using your favorite player or where we publish them on Libsyn. You can also catch the latest episode here on my blog and over on Ashley Latter’s website as well. To listen to each episode as we release them, be sure to subscribe via iTunes, Sticher or Google Play.

If you use an iPhone and you want to have an easier method to keep up with the podcast episodes, we recommend using an app on your phone called Downcast. The great thing about Downcast is the ability to listen to podcasts directly on your phone or computer as the episodes are released. If you use an Android phone, we recommend Pocket Player.

Episode Length: 50 minutes 59 seconds

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Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.