What do you think would happen if I took your team into a film studio and asked them to tell what it was like to work for you or your company? What would they say? I use www.lynda.com for my online software training and have found their products and services to be excellent. In their
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Just started to play with Snagit for Mac Beta. I think this could be a very good learning tool. For example, capturing a clients web page and pointing out likes and dislikes.

I rather like the concept of “word clouds” as a means of capturing the essence of what we are saying or writing. Facebook have just launched a fun little application that looks at your status updates – above, you can see the accumulation of ALL the status updates I have ever made – the majority
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Interesting to note that July was a 3300-mile month but, as you can see, a fair proportion of that is just getting in and out of Cornwall at the beginning and end of the week, so that I can then do “that thing I do”. It’s a tough decision to live down here – but
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Sat at my desk this afternoon as I begin the process of transferring from Windows to Mac. Kim tells me I have already gone over to the light side, even though there is much to do. Happy New Year!

There is possibly nothing more irritating to my 50+ demographic, than either waiting for or interrupting MY customer service experience in order to deal with an incoming call. No matter how polished the apology – it’s just a cardiac inducing pain in the ass. So why do dental practices mix reception and telephony? Perhaps to
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