It was 8 years ago that Dutch dentist Indra Rampersad opened a private squat in Berwick on Tweed and last night I joined the guests to celebrate as she cut the ribbon on the first Digital Dental Suite in The Borders. I walked back to my hotel at 21:00 last night, taking a long route
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Before I start, just a heads up to watch out for the latest edition of the “Two Reds are Better than One” podcast, recorded yesterday afternoon with Ashley Latter. Our guest was Dr Chris Bowman from Charlotte, North Carolina and it is a masterclass in patient communication skills – you don’t want to miss it
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1st March 1893 and electrical engineer Nikola Tesla gives the first public demonstration of radio in St. Louis, Missouri. Little did he know what change he was unleashing upon the world (or that he would have a car named after him so many years later). It’s the 60th day of the year (only 305 to
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Newcastle this morning and temperatures of -5 and a few inches of snow as the city slowly wakes. This evening I’m booked to meet with The Campbell Academy Peer Review to facilitate a conversation around the subject of “Winter is Coming” (a SWOT analysis of UK dentistry) – little did I know how prophetic the
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The Idea Have an idea that makes a positive difference to people. Make what you do and the way that you do it both unique and desirable. Ask yourself the question “what could we do that would have people form a queue?” The Spreadsheet Know the numbers – inside out. Learn to dance with a
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I’m looking for a final 4 people (or 2 couples) to attend this total immersion in coaching. We now have dentists joining us from the UK, South Africa and Sweden, travelling in especially to attend. The retreat is open to anybody who owns an existing dental business whether NHS, mixed, private or specialist from single
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Strategy An interesting recipe. Start with MyDentist closing their practices down in North Yorkshire. Add a sudden increase in goodwill values offered by competing corporates to complete their private dental land grab. Stir in orthodontists around the country deciding not to tender for the latest round of UOAs, preferring to go it alone in the
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Do you love your work? I’ve been coached by experts over the years and they have taught me to aim at spending 80% of my professional time doing the work I love to do and 20% leading and managing the support team who do everything else. I love 80% of my Bunker Days (like yesterday,
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There are two distinct versions of overwhelm. Overwhelm from above Taking too many things on. Being attracted by Bright Shiny Objects (BSOs). New applications and software, new technology, new courses, new equipment, new techniques, new philosophies, new gurus (!). You need to ask two serious questions before embracing the “new”: is this going to distract
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Returning to a hire car for three days this week has had the predictable consequence that I’m miles behind with emails and projects as my beloved working train journeys didn’t occur. I’ve now reached the stage where I’m getting emails that read “just checking that you received my email on Monday?” – does that ever
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