My new cappuccino cup and saucer arrived in the mail on Saturday from Alex Jones at Pensitone Dental Care in South Yorkshire. Its part of a complete re-brand of both private and NHS practices that has involved Cathy Johnson in creating new patient Welcome Packs, referral business cards, a refurbishment of both premises and a
Read More

When I arrived at the Preston Marriott last night, I was dog-tired after a crazy week (so far) and a long day. At least it wasn’t the Holiday Inn Express – counting my blessings – Marriott can be relied on for a good night’s sleep. Their beds are always good. Lovely hotel set in the
Read More

Sometimes we just experience a run of mediocrity in our lives – and the last 12 hours in Glasgow have been that run (which I hope this catharsis will end). Cheers for David, Dawn and the team at Spring Grove Dental for an outstanding day at The Dakota yesterday – a full team meeting with
Read More

Yes – looking forward to 2 full days of team training here in Glasgow PLUS an evening presentation to the BDA. Life is busy and I continue to be amazed at the opportunities that exist in dentistry. Changing the subject slightly – I have to share with you my quote of the day yesterday from
Read More

I want to recommend and congratulate the team at The Anchor for making my stay here last night and today such a superb experience. Their web site is here. CLICK HERE My room was booked at very short notice following a change of travel plans and, on arrival last night at 7:00pm, they could not
Read More

Driving from Falmouth to London yesterday morning was my chance to catch up on Radio 4, the “Today” programme and, thus, judge the mood of middle-England. The usual bad news prevails, of course: the poignant recollections of those who were present at Hillsborough 20 years ago the worrying trend of the police to get carried
Read More

Its now 9:00 and I’ve been sat at my desk since 4:45 this morning – I actually woke at about 4:00 and just lay there in bed working out cash flows and fantasising about what could go wrong. Is it me? I have this ongoing issue/phobia around organising professional and personal finances – and if
Read More

Which I have to admit is a rather funky bit of software – easy to use now that the ever-dependable Kim Black has fixed a link error overnight. Earlier this morning I wandered into my home office and opened all the post envelopes that arrived since I last cleared the decks a week ago. Even
Read More

Here’s me testing the link from Macjournal to my blog this morning.

Approaching the Easter weekend, I was in conversation with Sonya Hamill this morning and reminded of an old statement: I’m too busy earning a living to make any money There are times when you are, as Michael Gerber would say, “doing it, doing it, doing it” – and for a successful dentist that might mean
Read More