I find myself once again congratulating the East of England Deanery for the excellent organisation skills (thank you to Lizzie Graddage), their leadership team for their vision and the superb annual conference in CenterParcs Elveden Forest, where Raj Rattan and I are lecturing to about 70 VT’s over 2 days. The conference facilities at CenterParc
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Today I interviewed and hired a second virtual assistant. Phillippa Goodwin is the first and is responsible for: business travel business accommodation telephone meetings Skype meetings physical meetings with clients, strategic alliance partners and IDH practices client liaison invoicing and collections liaison with my accountant Dawn Lane will be the second and responsible for maintenance of personal
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You know what’s special to me about May Day? You’ll never guess… international labour day? Nope. spring festival? Nope. distress call? Nope In fact it’s the maiden name of my paternal grandmother. May Day. I’ve searched high and low and cannot find a photograph of her. But I spent a few minutes this afternoon remembering
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Staff bonuses – and a story from the past One of my treasured possessions is a typed letter from 1941, written by my grandfather Albert Mellor. It’s a letter written to the employer of his only son, William, (my uncle Bill) just after Christmas 1940. Albert worked for the railway company and I imagine that
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CUPERTINO, California—April 22, 2009—Apple® today announced financial results for its fiscal 2009 second quarter ended March 28, 2009. The Company posted revenue of $8.16 billion and a net quarterly profit of $1.21 billion, or $1.33 per diluted share. These results compare to revenue of $7.51 billion and net quarterly profit of $1.05 billion, or $1.16
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I met a man with an abundance mentality today. The first I have met for some time. He believes that: his young team will do a good job his new and inexperienced practice manager will rise to the occasion his associates will be productive his existing patients will keep coming and will refer others that
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My new cappuccino cup and saucer arrived in the mail on Saturday from Alex Jones at Pensitone Dental Care in South Yorkshire. Its part of a complete re-brand of both private and NHS practices that has involved Cathy Johnson in creating new patient Welcome Packs, referral business cards, a refurbishment of both premises and a
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When I arrived at the Preston Marriott last night, I was dog-tired after a crazy week (so far) and a long day. At least it wasn’t the Holiday Inn Express – counting my blessings – Marriott can be relied on for a good night’s sleep. Their beds are always good. Lovely hotel set in the
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Sometimes we just experience a run of mediocrity in our lives – and the last 12 hours in Glasgow have been that run (which I hope this catharsis will end). Cheers for David, Dawn and the team at Spring Grove Dental for an outstanding day at The Dakota yesterday – a full team meeting with
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Yes – looking forward to 2 full days of team training here in Glasgow PLUS an evening presentation to the BDA. Life is busy and I continue to be amazed at the opportunities that exist in dentistry. Changing the subject slightly – I have to share with you my quote of the day yesterday from
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