Hi Chris…read your blog this evening and very much enjoyed the £33k sale story! I like the question that you’ve created…it struck me that it could be opened up a little so that you don’t get “No” too easily and quickly! How about this? “Since we last met, what changes have there been in your
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Many of the new web sites I’m seeing are clearly going for the 25-35 year-old demographic. New York Dental Office – Brentford Ten Dental – Clapham And I’m struggling to see practices that are aiming at the grey-pound (those born between 1947-1957) or the general family market. I think the young wannabees are spending money
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In our Bristol workshop yesterday, a discussion on the “ethics” of selling prompted me to ask permission to ask a very direct question of the dentists in the room. Permission granted: “How much was the biggest treatment plan you ever sold to a patient?” The answers ranged from “never have” (from a hospital-based NHS dentist),
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I’ve been facilitating some form of Mastermind Group for over 5 years now – and yesterday was without doubt the best meeting yet. Looking back – I ask “why?” – and offer the following reflections: Environment – a change of room at the Forest of Arden to a bright, well-lit, spacious room Community – this
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It’s finally opened. The largest Pizza Express in Europe has opened in Event Square, Falmouth – right by the Maritime Museum, the marina and just a few minutes walk from where I live. Life will never be the same. Last night was the second night of opening – and quite chaotic – but the food
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Ignoring the sound advice of Alun Rees to stay at his place – I valiantly struggled down the A1, M1, M42, M6 and on to the M5 – just in time to get caught between the two burst rivers. Left Bawtry in Yorkshire at 4.00pm, arrived at Strensham Services about 10.30pm, to find that all
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A client (dentist) handed me a completed feedback from from one of his patients yesterday. “Read this” he said. Blank form – but under the question: “What do you like least about the practice?” I still fail to see the reason for the practice going private, other than greed. I will seek every opportunity to
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That’s how long it took yesterday to increase the projected pre-tax profit of a dental practice from 16% to 36%. Four hours of financial analysis, during which we realised that: available surgeries were in use for about 66% of the year – they need another dentist; the FTA rate for dentists and hygienists was about
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