Sunday evening at 8.30pm, I’m sat outside The Griffin in Bowdon, Cheshire – having a pint with my 17-year old son, Joshua – enjoying an intelligent conversation about his future choices – university or the work-force – passion versus necessity – straightening his life out after a year even more off the rails than normal.
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I’ve decided I want a new car – the big yellow Pontiac GTO has to go – sadly. Why? Well – it’s not really the right car for as aspiring entreprenuer. And I’ve been listening to and asking for feedback from clients. A nurse in Leeds a few weeks ago saw me driving around the
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This was the view from our conference room at the Marriott Forest of Arden yesterday – and a steady parade of 70’s entertainment and sport celebrities provided a distraction from the more serious business of customer service. I’m first of all going to give a 10/10 score to this hotel for their customer service since
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After all the excitement of yesterday’s announcement, I completed my call-in day mid-afternoon and packed for what will be 10-nights in hotels all over the UK. It’s a punishing schedule, made possible by the daily enjoyment of the work I do – and the prospect of 2 weeks vacation in 3 weeks time – a
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Stop PressI am pleased to announce the establishment of a new company that will be formally launched at this year’s dental showcase. A business merger has been agreed by the two most popular dental coaches in the UK today — Chris Barrow and Simon Hocken. The Dental Business Group will instantly be the largest provider
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The weather in Cornwall has been lousy all weekend – just drizzling rain and long periods of dull, grey, overcast skies. I pity the poor holiday-makers, dragging buggies and kids around in waterproofs – I hear that record receipts at Falmouth’s Maritime Musuem are a testament to the lack of sunshine. Popping out for supper
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Hi Chris…read your blog this evening and very much enjoyed the £33k sale story! I like the question that you’ve created…it struck me that it could be opened up a little so that you don’t get “No” too easily and quickly! How about this? “Since we last met, what changes have there been in your
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Many of the new web sites I’m seeing are clearly going for the 25-35 year-old demographic. New York Dental Office – Brentford Ten Dental – Clapham And I’m struggling to see practices that are aiming at the grey-pound (those born between 1947-1957) or the general family market. I think the young wannabees are spending money
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In our Bristol workshop yesterday, a discussion on the “ethics” of selling prompted me to ask permission to ask a very direct question of the dentists in the room. Permission granted: “How much was the biggest treatment plan you ever sold to a patient?” The answers ranged from “never have” (from a hospital-based NHS dentist),
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