Chris Barrow, Author at thinking business

Author: Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.

Two Reds are Better Than One S03 E13: The Year in Focus – a review of the best bits of 2019 in the business of dentistry (and some podcasting highlights)

For our December podcast we were looking forward to interviewing Dr. Hap Gill but, due to illness, he had to withdraw at the last minute (and we send him our best wished for a speedy recovery). Undeterred, Ash called me and suggested we “go solo” with a review of our favourite business tips for
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Why would an associate want a web site? A guest post by Jordan Beynon

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Our Services For young dentists looking to stretch their wings, or associates interested
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Would you like a personal best in 2020?

I’m just about to complete my best year in business. As well as crediting my superb support team (thank you Phillippa and Rachel). I’m also going to pay tribute to my business coach. Rachel Turner, taught me how to change my thinking, demonstrated how to build a better business model, accepted no nonsense and kept
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CTS – the 3 characteristics that make for great customer service team members

Any team member who is going to be discussing treatment or payment options with a patient has to display three basic characteristics. Knowing them might help you to choose your best players for this role (or help at the interview stage). The characteristics are confidence, technique and style. Confidence is like bravery. It is the
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Working in and working on the Practice – how on earth do you do it? A guest post from Richard Pearce

I’m frequently contacted by people who have products and services of relevance to my clients. For over 20+ years I have maintained a policy that I do not accept introducers fees or commissions – I simply broadcast and comment on good ideas. Can you write up a treatment plan and answer an email on your
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Conversations with Chris #3 – Back from the brink – how a young introverted dental entrepreneur turned his business and his life around – an interview with Dr Chris Burton

Chris Burton is, by his own admission, a good dentist but reluctant businessman. We travel with Chris from school in Bolton to university in Newcastle (an experience he did not enjoy) and on to the practice he owns now as a newly qualified Vocational Trainee. The journey from VT to associate to owner
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How to ensure that your New Year gets off to a flying start

24 days until 1st January 2020. Why not decide NOW to join a community of over 50 people who will be taking part in the Get Your Year in Gear (GYYIG) virtual coaching programme in January? Our intensive 31 day personal and professional coaching programme will kick-start your year. But, recognising that you may be
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Was 2019 a record year for you? Either way – we can make sure that 2020 will be.

Friday at home this week – a bonus Bunker Day (although I will be popping out later this morning for “elevenses” with a new 2020 client whose practice is just down the road). I’ve noticed this week that there is an “end of term” feeling around the clients I have visited. The Christmas trees and
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The POB formula – a conversation between successful owners and managers

How often should a practice owner meet face to face with their practice manager(s) – and what should they talk about? Periodicity What I’m referring to here isn’t the day to day banter of keeping the business going. Rather a sacrosanct, uninterruptible, quality conversation in which both (all) parties empathetically listen to each other –
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My job application (a year in advance) – I’d like to work for you in 2021

Dear Dental Principal I’d like to apply for a job at your practice please: Job Title – Extreme Business Coach; Start Date – 1st January 2021; Duration – 12 months; Salary – £1,200 pcm (including VAT); Benefits – I do not require any health insurance, or a pension, or life cover, or expenses or an
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Barry Robertson on Conversations with Chris #4 – Living The E-Myth for real and putting wells on wheels – an interview with Shaz Memongreat podcast very interesting man and well done to him on his vision
Chris Barrow on Keeping countMorning Joe GDP referred patients - 85% should take up treatment Patient referred patients - 66% Direct advertising and walk-in
Joseph Watson on Keeping countWhat are the industry benchmarks here for the likes of lead generation and conversion here Chris? (Without using paid google/facebook
Sharon Jardine on It’s good to be nervous when you are doing your best workI hope the warm up show went well! See you at the main event tomorrow!
Mandar Joglekar on The Team Approach to Dentistry – two free downloadsGood idea. Patients need prior intimation about the change happening in the practice! Beautifully drafted letter. Thank you!!