My most interesting moment yesterday was a conversation over lunch at our workshop in Watford, with a former regional sales manager for an ortho supply company who has packed in his job and become co-ordinator for 11 independent ortho practices.
He is looking for economies on purchasing to cover some of his salary but also establishing a centralised training system and developing consistent brand standards for all the members.
In other words – a min-producer group.
I told you so.
Back to Tuesday – it appears that my comments yesterday about the upgraded room at the Watford Hilton have been circulating around the hotel group – and if that secures some brownie points for duty manager Chris, then they are well deserved.
They may not have the prettiest hotel – but the customer service throughout is excellent.
Great workshop yesterday – the first 2007 airing of my Patient Journey day with new slides and an altered running order – so a dress rehearsal in some ways – but the crowd of existing a potential new clients were “up for it” and we had a good giggle as well as covering important principles.
Today it’s back in Cobham and a new room – one can never predict the mood – so I’ll know by 9.30am how far I can go with them.
We are in Surrey – very posh.
Everywhere I look at the moment (and I wrote my ezine article about this earlier) I am seeing growth and optimism in UK dentistry.
Whether you are a supplier or at the point of delivery – these are the best of days in an expanding market.
I sat and worked through the balance of my 2007 calendar over dinner last night – scratching my head and wondering where it’s all going to fit.
I need a driver and batman.