I’m speaking in Dublin – Saturday 21st January 2012 – for the Irish Dental Association – and have decided to start the year off with a bang.
Stop Bloody Moaning and Start Working: 10 steps to start booming in business again
1.         Establish your core values: who you are, who you want to employ, who you want to serve and how
2.         BOP – be bold, outrageous and provocative – otherwise you are invisible
3.         Embrace social media – accept that there has been a fundamental change in the way that we communicate
4.         Say something worth saying – marketing is extinct – the future is a conversation
5.         Understand the importance of tribalism in branding and create a community, not a patient database
6.         Invest in human capital: cheap wages and simple people will no longer feed you
7.         Tear up the rule book: provide dentistry in ways that would have been unimaginable even 5 years ago
8.         Prepare to compete: supermarkets, retailers, corporates – how are you going to be different?
9.         Innovate – in everything – never do the same as others – always stay ahead of the curve
10.       Retire NOW – get out of the rat race and run your practice as the best paid hobby in the world