The best R&D team in the world

So I am close to the finish line of an exhausting week.

Monday – management meeting.

Tuesday – Manchester dental workshop.

Wednesday – Belfast dental workshop.

Thursday – Watford dental workshop.

Friday – Reading coaches workshop.

The delivery, travel and business maintenance make these the most exciting but tiring weeks of my professional life.

I am writing this post in Bracknell on Friday morning (in a very nice upgraded room at the Hilton – birds singing outside my balcony) and reflecting on what I like best about the road trips.

What I like best is the feedback from clients on what is happening to them day by day in practice.

I have learned this week that:

  1. dentists are hating the “New Contract” and the world of UDA’s;
  2. more and more are deciding on the private route;
  3. teams are in full support (and when they are not they need to go);
  4. patients are ready to buy private dentistry because “the people are nicer” – it’s not about dentistry, its about customer service
  5. the whole profession is ready to change.

I want to be at the forefront of that change – my head is spinning with ideas.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.