"Tell me what I am missing"

Over the years I have been asked this question by many clients (both dentists and coaches).
It can often come as the last question or comment at the end of an email/progress report, where the client is listing their achievements and progress.
As a coach, I find it impossible to answer the question.
Since 1994, I have developed two programmes, designed to assist dentists with making “more profit in less time” and coaches with building a six-figure practice – so why don’t I know “what’s missing” for an individual client when they ask?
I was thinking about this on my flight from Manchester to Milan this morning when the “what’s missing” question came up again.
I know my stuff – and I know that both of my programmes have a linear element – but I just cannot get my coaching brain around the answer.
Its almost as if there should be a check-list of the 101 things you have to do to complete the programme – and as if I can tick the boxes on the list after I have read the client’s progress report – and then fire off an email that says “you have missed points 35, 58 and 78”.
But it doesn’t work like that – or maybe I don’t work like that.
Is it just me? Or do you feel the same way?


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.