7c Live Chat lets you chat in real time to new and existing patients. The cost-effective, easy-to-use system generates an average of 23 leads a week for practices. As we promised, your free 30 day trial of our live chat software (normally £350 per month) is mere moments away. Understanding what makes your phone ring allows
Read More

7 hurdles of dental marketing

This is my blog post number 2,690 since 17 September 2004, when I took a break from a workshop in Vancouver (coaching businesses coaches how to build a million dollar practice) to reflect on how much fun I was having. I don’t mind confessing that I love my blog(s) as they represent the best possible
Read More

If only we were Danish… We are living longer, much longer. Millions of us will be spending around a third of our lives or more in a retirement. And someone has to pay for the longest holidays of our lives. Apparently, Danish have exactly the same problem and they came out with a brilliant solution
Read More

Following my recent comments on using the “selfie” as a digital word of mouth system, practice manager Polly Chanloun from CAPI in Tunbridge Wells ran up this preference (consent) letter that, with her permission, we share with you. Feedback and comments of a positive nature are welcome.

I’m talking about digital. I’m writing this in the middle of the BDA Conference in Manchester – where everyone is talking digital. The exhibitors are showcasing digital or heading that way. Digitise or die! We’ve published Venn diagrams and workflows about digital. Next month at the Clinical Innovations Conference, digital will loom large. We are
Read More

I get this call a lot. Actually not those exact words but more like: “Chris could you take a look at our website please? Its 2/3/4/5/6 years old and we don’t think it is working for us as well as it used to. The people who built the website for us don’t seem as keen
Read More

Every now and then a client is inspired to write a blog post and I’m always delighted to offer any coaching on the writing style and content, as well as offer a platform for the post to be published. So here we welcome a newbie blogger, Ash Quraishi, Principal at Westmount Dental Surgery, Sunderland. There
Read More

We have been planning the future of 7connections over the last few weeks (not that we don’t do that every day) – meetings with my business partners and with the team to talk about where we see the business going over the next 10 years. It has been interesting to reflect on the process by
Read More