Care Quality Commission and dentistry

Just been reading this document on the train.
I’m amazed at the scope and depth of regulation that is proposed.
It is quite a few years since I predicted “The Financial Services Act for Dentists” and yet here we are.
Bottle half-empty?
“Oh my God, we can never do all that and stay profitable.”
Bottle half-full?
“This will be the best imposed management consultancy that dentistry could have wished for.”
What does concern me most of all is:

  • the need to provide the dentist that the patient asks for – what will the retailers and corporates do?
  • the need to provide much fuller, clearer and deeper explanations of treatment planning options – where will the time come from?
  • no apparent account taken of the need to market for dental services in a way that generates interest

Software developers take note – a massive opportunity to standardise protocols.
Practice owners take note – you need to invest time in this NOW.


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.