A new day

Sat in a coffee shop waiting to visit a practice for the first time.
I’ve read the history of the principal, analysed the accounts, reviewed all the literature and glanced around the web site.
In a few minutes I’ll walk through the door and assess the environment and the people.
Then we will begin the process of helping the owner to achieve his stated objectives – he writes:
“I have been working hard at the coal face since I graduated. I would love to build up the practice and allow myself a little time to spend planning cases and running the business instead of running around trying to everything. I would like to manage a bit more.
I would like more referrals to bigger cases and reduce the standard “drill and fill” work whilst utilising the skills I have learned on courses.
I would like to totally modernise the practice (starting with my surgery).
I would like the Facial Aesthetics to be more productive and my wife to be seeing more patients more often.
Personally – I would like someone to earn money for ME for a change.
I want more money to help me pay the school fees, to buy a bigger house and a new car.”
And so it begins…..


Published by

Chris Barrow

Chris Barrow has been active as a consultant, trainer and coach to the UK dental profession for over 20 years. As a writer, his blog enjoys a strong following and he is a regular contributor to the dental press. Naturally direct, assertive and determined, he has the ability to reach conclusions quickly, as well as the sharp reflexes and lightness of touch to innovate, change tack and push boundaries. In 2014 he appeared as a “castaway” in the first season of the popular reality TV show “The Island with Bear Grylls”. His main professional focus is as Coach Barrow, providing coaching and mentorship to independent dentistry.