It is 20 years since I first walked through the door of a dental practice and asked “how can I help?”
- not enough new patients
- struggling to make ends meet
- can’t afford to invest
- working more hours for less money
- frustrated by under-performing team members or clinicians
- bewildered by everything there is “to do”
- exasperated by some of the patients behaviour
- worried about the competition
- losing balance between work and personal life
- losing or lost your passion for the job
- I know I can do better but I just can’t seem to breakthrough to the next level
- I’m sure there is huge opportunity for me but there doesn’t seem to be enough hours in the day
- I could do so much if I could just raise the funding
- We are doing real well – but is that it?
- The business is rocking but I’m starting to think about my exit – how, when, to whom and for how much?
- please train my
-
- front desk
- treatment co-ordinator
- nurses
- finance manager
- marketing manager
- practice manager
- clinicians
- me!
- and show us how to do better work
- please help me design my business strategy for the next 5 years – and then help me to implement
- I’m expanding through acquisition and need change management
- I’m opening squats and want help to train the teams and grow the lead generation systems
- I want one fabulous practice
- I want 20-50 profitable practices in my micro-corporate
- I want a fantastic specialist referral practice
- Chris, I’ve been following you for years and enjoy your work – I’ve realised that I need your help…..
- Chris, a friend of mine who has worked with you has recommended that you might be the guy to help me……
- Chris, I enjoyed your presentation the other day and wondered if you have the time to take a look at my situation……
I’ve read that the first 2 steps in any 12-step recovery programme are:
- recognise that you have a problem
- decide to do something about it