Occasionally we all get so wrapped up in the execution of what we do that we forget about the difference that we make. That’s why collecting patient testimonials isn’t just about feeding the relentless appetite of your marketing machine. It can sometimes be a good reminder to you and your team that you are doing good
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The Empty Quarter is the largest uninhabited desert area in the world, 2/5th of which is in Oman, 1,000km of gravel flats and dunes traversed by a tarmac road that carries HGV traffic from the North to the South of the country. Dotted along the road are gas stations and restaurants, providing fuel stops for
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One of the many benefits of my occasional forays into the wilderness is the confirmation that we can get through life with a lot less “stuff” than the advertisers and marketers would have us believe. I call it dematerialisation, not that I’m vanishing like Captain Kirk in a transporter but I’m leaving behind the perceived
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In amongst the emails I’m ploughing through this week (catch up mode). Trend 1 CB – here is a prospectus for a 2-chair practice with a £300,000 NHS contract, asking for offers in excess of £700,000 for the goodwill – what do you think? Clearly there has been no cooling down of the acquisitions market
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In any business – yours, mine, your suppliers – we all need protocols and conversations. The protocols are the way we do things – systems. The conversations are the ways in which we communicate – with each other, with our clients and with our suppliers. Most days I meet with dental businesses that are working
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So, after 2 weeks sailing (and a wedding), followed by 3 weeks on expedition in Oman – reality bites with a net 207 emails (after junk deleted), 20+ practice audits to deliver by the end of March and the usual full calendar of travel and meetings. Arriving back at 23:30 on Saturday night hasn’t given
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