Protocols and Conversations

In any business – yours, mine, your suppliers – we all need protocols and conversations. The protocols are the way we do things – systems. The conversations are the ways in which we communicate – with each other, with our clients and with our suppliers. Most days I meet with dental businesses that are working
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Back on the grid

So, after 2 weeks sailing (and a wedding), followed by 3 weeks on expedition in Oman – reality bites with a net 207 emails (after junk deleted), 20+ practice audits to deliver by the end of March and the usual full calendar of travel and meetings. Arriving back at 23:30 on Saturday night hasn’t given
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